Question: Where are you located in Hanmer Springs
Answer: We are in Chisholm Crescent which is just off the main street so we are right in the centre of the village.
Question: Do you have a restaurant
Answer: No we don’t however as we are located in the centre of the village we are surrounded by restaurants and cafes so they are only a few minutes’ walk away.
Question: How far are you from the Thermal Pools
Answer: We are a five minute walk or two minute drive away.
Question: Do we need to bring towels for the Thermal Pools
Answer: No we will supply towels for you to use at the pools.
Question: Do you have a day Spa on site
Answer: No we don’t however Artisan Spa is right next door and The Spa at the Hanmer Springs Thermal Pools is only a five minute walk or two minute drive away.
Question: Do you have a swimming pool on site
Answer: No we don’t however the famous Hanmer Springs Thermal Pools are only a five minute walk or two minute drive away.
Question: Do you sell gift vouchers
Answer: Yes we do. They are available for all of our room types and are valid for six months from the date of purchase. Contact us to arrange this, refer to the ‘Contacts’ page for our details.
Question: What is your ‘change the world one tree at a time’ program
Answer: We invite guests who are staying for more than one night to contribute to our ‘change the world one tree at a time’ program. This means for every daily Room Service that a guest chooses NOT to have during their stay The St James will purchase one new tree which will be planted in Hanmer Springs by the Hanmer Springs Conservation Trust.
Question: What time is check in.
Answer: Check in is from 2.30pm – late check in is with prior approval
Question: What time is check out
Answer: Check out is prior to 10.30am
Question: What are your office hours
Answer: 8am – 8pm daily
Contact us for further information.