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FAQs

Question:   Where are you located in Hanmer Springs

Answer:     We are in Chisholm Crescent which is just off the main street so we are right in the centre of the village.

 

Question: Do you have a restaurant

Answer: No we don’t however as we are located in the centre of the village we are surrounded by restaurants and cafes so they are only a few minutes’ walk away.

 

Question: How far are you from the Thermal Pools

Answer:    We are a five minute walk or two minute drive away.

 

Question: Do we need to bring towels for the Thermal Pools

Answer: No we will supply towels for you to use at the pools.

 

Question: Do you have a day Spa on site

Answer: No we don’t however Artisan Spa is right next door and The Spa at the Hanmer Springs Thermal Pools is only a five minute walk or two minute drive away.

 

Question: Do you have a swimming pool on site

Answer: No we don’t however the famous Hanmer Springs Thermal Pools are only a five minute walk or two minute drive away.

 

Question: Do you sell gift vouchers

Answer:  Yes we do.  They are available for all of our room types and are valid for six months from the date of purchase.

 

Question:  What is your ‘change the world one tree at a time’ program

Answer: We invite guests who are staying for more than one night to contribute to our ‘change the world one tree at a time’ program.  This means for every daily Room Service that a guest chooses NOT to have during their stay The St James will purchase one new tree which will be planted in Hanmer Springs by the Hanmer Springs Conservation Trust.

 

Question:  What time is check in.

Answer:   Check in is from 2.30pm – late check in is with prior approval

 

Question:  What time is check out

Answer:  Check out is prior to 10.30am

 

Question:  What are your office hours

Answer:   8am – 8pm daily

 

Contact us for further information.


STAY & EXPLORE PACKAGE

STAY & RELAX PACKAGE

see the ‘SPECIALS’ page for details.