Question: Where are you located in Hanmer Springs
Answer: We are in Chisholm Crescent which is just off the main street so we are right in the centre of the village.
Question: Do you have a restaurant
Answer: No we don’t however as we are located in the centre of the village we are surrounded by restaurants and cafes so they are only a few minutes’ walk away.
Question: How far are you from the Thermal Pools
Answer: We are a five minute walk or two minute drive away.
Question: Do we need to bring towels for the Thermal Pools
Answer: No we will supply towels for you to use at the pools.
Question: Do you have a day Spa on site
Answer: No we don’t however Artisan Spa is right next door and The Spa at the Hanmer Springs Thermal Pools is only a five minute walk or two minute drive away.
Question: Do you have a swimming pool on site
Answer: No we don’t however the famous Hanmer Springs Thermal Pools are only a five minute walk or two minute drive away.
Question: Do you sell gift vouchers
Answer: Yes we do. They are available for all of our room types and are valid for six months from the date of purchase.
Question: What is your ‘change the world one tree at a time’ program
Answer: We invite guests who are staying for more than one night to contribute to our ‘change the world one tree at a time’ program. This means for every daily Room Service that a guest chooses NOT to have during their stay The St James will purchase one new tree which will be planted in Hanmer Springs by the Hanmer Springs Conservation Trust.
Question: What time is check in.
Answer: Check in is from 2.30pm – late check in is with prior approval
Question: What time is check out
Answer: Check out is prior to 10.30am
Question: What are your office hours
Answer: 8am – 8pm daily
Contact us for further information.